Privacy Policy

This policy covers voraal.com. Product-specific terms are published within each product. Have this text reviewed by legal counsel before launch.

Who we are

Voraal is a travel-technology company operating from Lahore, Karachi, Islamabad, Pakistan. In this policy, “we” and “us” refer to Voraal.

Information we collect

• Information you give us — when you use our contact form: your name, work email, company, phone number, country and the details of your enquiry.
• Technical information — standard server logs such as IP address, browser type and pages requested, used to keep the site secure and working.

How we use it

• To reply to your enquiry and arrange follow-up conversations.
• To protect the site against spam, abuse and security threats.
• To understand, in aggregate, how the site is used so we can improve it.

We do not sell personal information.

Sharing

We share information only with service providers that help us operate this website (for example hosting and email delivery), under obligations to protect it, or where required by law.

Retention

We keep enquiry information for as long as needed to respond and manage our relationship with you, then delete or anonymise it.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by writing to [email protected].

Changes

We will post any changes to this policy on this page with a new “last updated” date.