Rezencia is Voraal's travel platform and reservation system. It brings booking, B2B agent distribution, ticketing automation, agent finance and customer messaging into one system — white-labelled under your brand.
The problem
A booking engine from one vendor, five supplier portals, agent credit in spreadsheets and customer chats on staff phones. Every hand-off between them costs time, margin and accuracy.
Sound familiar?
Rezencia: One platform to sell, book, distribute and settle every kind of travel.
Who it's for
Designed for consolidators, wholesalers, tour operators, Umrah & Hajj operators, OTAs, agencies and TMCs.
01
Distribute GDS, NDC and LCC fares to retail agents with your own markup and credit rules.
02
Sell contracted and aggregated hotel inventory through branded agent portals.
03
Build FIT and group packages and sell them under your agents' brands.
04
Package flights, Makkah and Madinah hotels, visas, transfers and ziyarah for groups.
05
Run a consumer storefront and a B2B channel on the same engine and inventory.
06
Policy-based booking, approvals and consolidated invoicing for company clients.
Features
One platform to sell, book, distribute and settle every kind of travel.
Every product your customers buy, in one search and one checkout.
Give every agent a branded portal while you keep control of price and risk.
The work after the booking, handled by rules instead of inboxes.
Bookings and money reconciled in the same place they happen.
Every conversation attached to the booking it is about.
Pilgrim packages managed end-to-end, for operators and their resellers.
How it works
One record follows the booking through every step — so sales, operations and finance work from the same truth.
01
One search across every connected supplier and your own contracted inventory.
02
The agent's markup, commission and fees are applied automatically. All-in price, shown up front.
03
Rules route ticketing to the right GDS or airline and issue within time limits.
04
Changes, voids, refunds and reissues run in one flow, each with an audit trail.
05
Ledgers, statements and supplier reconciliation update as each step completes.
Coverage
Suppliers connect to the Voraal core once and become available across Rezencia, Avunzo and Folio6.
Use cases
Examples of how businesses put it to work.
Each agent gets a white-label portal with its own markup and credit limit; the consolidator sees every booking and balance in one place.
Complete packages — flights, rooms, visas and transfers — are allocated per group and sold by resellers at their own price.
Flights, hotels and activities are combined into dynamic packages and sold under retail agents' brands.
Supplier portals, credit sheets and personal chat accounts are replaced by one console, one ledger and one inbox.
Business outcomes
Sales, operations and finance work from the same booking, the same balance and the same history.
One search and rule-based ticketing replace portal-hopping and manual issuing.
Limits, wallets and stop-sell rules apply automatically to every agent, every time.
Launch on a proven platform instead of building a booking system from scratch.
Editions
Start with the fastest option and move to more control as the business grows.
Fully managed and hosted by Voraal, with updates included.
Best for · The fastest way to start selling.
Self-host on your own cloud or on-premises, with full rebranding rights.
Best for · Data-residency, deep customisation and in-house teams.
The same engine and content for teams building their own front end — delivered through Avunzo.
Best for · Businesses with their own product and developers.
Rezencia case studies
Solution case studies — the problem, how it's solved and what it does not do.
All case studiesIssuing airline tickets generally requires IATA accreditation, a host-agency arrangement or ticketing through a consolidator. Hotels, transfers, activities, visas, insurance and eSIM do not. We help you choose the right set-up during onboarding.
Yes. Rezencia works with your existing Amadeus, Sabre or Travelport credentials, so your current fares, office set-up and agreements carry over.
Cloud SaaS with standard supplier connections can go live in days once supplier agreements are in place. Custom white-label work, new integrations or a source-code deployment usually takes a few weeks.
Yes — your domain, logo, colours, languages and currencies, for your own storefront and for every agent portal you issue.
Pricing is quoted per business, based on the edition, the modules you need and your booking volume.
A 30-minute walkthrough on your own business model — your products, your agents and your suppliers.