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Security & reliability
Travellers' money, passports and plans pass through our platforms. Here is how we protect them — and keep everything running when demand peaks.
Traveller and business data is protected at every stage of its life.
Card data is handled by certified payment providers, not stored on Voraal systems.
The right people see the right data — and every action is attributable.
Security is part of how software is written, reviewed and released.
Travel peaks don't wait for business hours, so neither does our infrastructure.
When something goes wrong, customers hear it from us first — calmly and specifically.
Data residency
Cloud customers run on Voraal-managed infrastructure. Organisations with data-residency, regulatory or internal security requirements can license Rezencia's source code and run it in their own cloud account or data centre.
Discuss your requirementsDetailed security documentation, including our questionnaire responses, is available to customers and prospects under NDA. To request it — or to report a vulnerability — email [email protected].
Tell us how your travel business works. We'll recommend the right products and walk you through them on your own use case.